At Astute Africa Safaris (with our flexible booking terms and conditions), we understand that the perfect African expedition is defined by personal preference and financial flexibility. To ensure every guest experiences the majesty of the continent, we provide a comprehensive spectrum of Budget and Luxury Accommodation Options ranging from cost-effective, immersive tented camps to world-class ultra-luxury lodges, complemented by versatile transport modes including customized 4×4 Land Cruisers, scheduled flights, private charters, and executive helicopters.  Our approach balances the raw beauty of the wilderness with the specific comfort requirements of our international clientele.

Booking, Payment, Cancellation & Refund Policy

At Astute Africa Safaris, we understand that booking an African safari is an important investment in a memorable travel experience. We want you to feel confident and informed from the moment you make your inquiry to the day your adventure begins.

Our booking and payment policy is designed to provide clarity, flexibility where possible, and transparency at every stage. We explain the deposit required, payment deadlines and applicable cancellation conditions so you can plan your safari with greater peace of mind.

1. Booking Confirmation & Deposit Requirements

To secure your reservation, a deposit of 10% to 50% of the total safari cost is required, depending on the duration and destination of your trip. Your applicable deposit requirement will be communicated clearly during the booking process.

Our standard deposit structure is as follows:

• 10% deposit: One-day safari excursions.
• 20% deposit: Safari tours lasting 2–3 days.
• 30% deposit: Safari tours lasting 4–6 days.
• 40% deposit: Safari tours lasting 7–12 days.
• 50% deposit: All Tanzania safaris and combined Kenya–Tanzania itineraries lasting six days or more.
• Last-minute bookings: Reservations made within 30 days of the arrival date require full payment at the time of booking.

Where more than one deposit category applies, the 50% requirement for Tanzania and qualifying Kenya–Tanzania combination safaris takes precedence.

Your reservation will be confirmed once the required deposit has been received and the relevant arrangements have been confirmed by Astute Africa Safaris. Accommodation and other services remain subject to availability until confirmed.

2. Balance Payments

For bookings made more than 30 days before arrival, the remaining balance must be paid no later than 15 days before your safari commencement date.

We will communicate your payment schedule and the applicable deadlines clearly, helping you prepare for your journey without unnecessary uncertainty.

For last-minute bookings made within 30 days of arrival, full payment is required at the time of booking. Please contact our team to confirm availability and payment requirements before making travel arrangements.

3. Secure & Convenient Payment

We aim to make paying for your safari as straightforward and reliable as possible. Depending on the arrangements confirmed for your booking, available payment methods may include bank transfers and secure online credit or debit card payments.

For your protection, please use only the payment instructions and channels officially provided by Astute Africa Safaris. If you receive unexpected changes to bank details or payment instructions, contact us through our established contact details to verify them before transferring funds.

Your booking confirmation and payment records should be retained for your reference. If you have questions about a payment, our team will be available to assist you.

4. Cancellation Policy

We understand that travel plans can change. If you need to cancel your safari, please notify Astute Africa Safaris in writing as soon as possible. Cancellation charges depend on how far in advance we receive your cancellation and the conditions applicable to the services booked.

Our standard cancellation schedule is as follows:

• 60 days or more before departure: Payments will be refunded, less applicable bank transfer fees and a 2.5% administrative and operational charge.
• 36–60 days before departure: A cancellation fee of 10% of the total tour price applies.
• 8–35 days before departure: A cancellation fee of 25%–50% of the total tour price applies, depending on the cancellation conditions imposed by the booked lodges and camps.
• 0–7 days before departure: A 100% cancellation fee applies. No refunds are issued for no-shows or cancellations made within this period.

Cancellation requests will be assessed against the applicable booking terms, including any relevant supplier conditions. We will explain the charges applicable to your reservation as clearly as possible.

5. Refunds & Transparency

Where a refund is due under this policy, we will explain the applicable deductions and refund amount. Any eligible refund will be processed using the appropriate payment arrangements, subject to applicable banking procedures and the terms of the original booking.

Some accommodation providers and other travel suppliers may apply their own cancellation conditions. Where these affect your reservation, the relevant conditions should be communicated to you before your booking is finalized.

We encourage all travellers to review their travel insurance options and consider cover for unexpected cancellations, medical emergencies and other unforeseen travel disruptions.

6. Our Commitment to You

At Astute Africa Safaris, we believe trust begins with honest communication. We want you to understand your payment obligations, know when your balance is due and be aware of the cancellation conditions before committing to your trip.

Our team is here to guide you through the booking process and answer your questions, whether you are planning a short wildlife excursion, a family holiday, a luxury safari, a honeymoon or a multi-country East African adventure.

Your confidence matters to us. Our goal is to make booking your African safari clear, dependable and reassuring from the first inquiry to the beginning of your journey.

Payment Methods

All payments, including deposits and final balances, must be settled via secure bank wire transfers or via secure online payment through your card. Please ensure that all transaction fees are covered by the sender to ensure the full invoice amount is received by Astute Africa Safaris.

Ready to Plan Your Safari?

Contact Astute Africa Safaris to discuss your preferred destinations, travel dates, itinerary and payment arrangements.

Astute Africa Safaris — Your East Africa Safari Partner.